Frequently Asked Questions (FAQ)
At windler.store, we aim to provide you with the best shopping experience. Below are answers to some of the most commonly asked questions.
We specialize in high-quality hoodies and sweatshirts for men and women. Our products are designed with comfort, durability, and timeless style in mind.
We accept secure payments through PayPal and Payoneer.
We offer a flat shipping rate of $6.99 for all orders within the United States.
Orders are processed and prepared for shipment within 1-3 business days.
Once your order is shipped, delivery typically takes between 5-15 days, depending on your location within the U.S.
Yes! We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. The item must be unused and in its original packaging.
To initiate a return or exchange, please contact us via email at [email protected]. We’ll provide you with instructions on how to return your item.
At the moment, we only ship within the United States.
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track the progress of your delivery.
If you need to make changes or cancel your order, please contact us as soon as possible at [email protected] or call us at +1 (254) 244-6519. We will do our best to accommodate your request if the order has not yet been shipped.
Our customer service team is available from 8 AM to 6 PM (Monday to Friday). We are closed on weekends and holidays.
You can reach us via:
- Email: [email protected]
- Phone: +1 (254) 244-6519
- Address: 13 Main St, Bradley Beach, NJ 07720, US
Still have questions? Feel free to contact us, and we’ll be happy to assist you!