RETURNS & REFUND

 

Thank you for shopping at Windler.store.

If, for any reason, you are not completely satisfied with a purchase We invite you review our policy on refunds and returns. This Return and Refund policy was generated by Windler store.

 

Conditions for return

We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your product must be purchased in the last 30 days, your products are  in the same condition you received it,  unused, with tags and in the original packaging ( include dust bag). You also need a receipt or proof of purchase.

 

Return processing

To make your return, You must notify Us by emailing us: [email protected]. We will guide you through the process and advise you on where to send the product you wish to return.

We reserve the right to refuse returns of any goods that do not meet the above return conditions at our sole discretion.

 

Return the goods

You are responsible for the costs and risks of returning the Goods to Us.

We cannot accept responsibility for Goods damaged or lost in return shipments. We therefore recommend using an insured and trackable mail service. We cannot issue a refund without receiving the actual Goods or evidence of receipt of the returned goods.

 

Refund

As soon as we receive your return and confirm that it is in its original condition, we will begin processing the refund. We will refund You no later than 14 days from the date We receive the returned Goods. The credit will automatically be applied to the original payment method, usually within 5-8 business days.

All initial shipping charges, taxes and duties associated with the sale are non-refundable.

 

Damages & Problems

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or if you have received the wrong product so that we can evaluate the issue and resolve it.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By sending us an email: [email protected].